Terms & Conditions – Bharat Ethnix

Overview

This website is operated by Bharat Ethnix. Throughout the site, the terms “we”, “us” and “our” refer to Bharat Ethnix. By visiting our website or purchasing from us, you agree to be bound by the following Terms & Conditions.

Our store specializes in single-piece designer outfits, customized garments, handmade embroidery work, and tailored fashion services. Please read these terms carefully before placing any order.

Products & Customization

Most products at Bharat Ethnix are made-to-order and customized
Each outfit is handcrafted individually; therefore minor variations in color, embroidery, or design may occur
These variations are part of handmade craftsmanship and are not considered defects
Customization requests must be clearly communicated during consultation or after order confirmation

Measurements & Fittings

Customers must provide accurate measurements
Bharat Ethnix is not responsible for fitting issues caused by incorrect measurements submitted by customers
Minor alterations may be required for designer garments
Alteration services may be provided depending on feasibility

Orders & Production

Orders begin processing after confirmation and payment
Customized orders cannot be cancelled once production has started
Production timelines may vary based on design complexity, fabric availability, and handwork requirements
Delivery timelines are approximate and not guaranteed

Pricing & Payments

All prices are listed in INR unless otherwise specified
Advance or token payments are required for customized orders
Advance payments and consultation fees are non-refundable
COD availability may be limited and subject to approval

Shipping & Delivery

Shipping timelines vary depending on customization and location
Bharat Ethnix is not responsible for courier delays, customs clearance, or unforeseen circumstances
International customers may be responsible for duties or import taxes

Returns, Refunds & Exchanges

Customized or tailored products are non-returnable and non-refundable
Ready-made items may be eligible for return under specific conditions mentioned in our Return & Refund Policy
Damaged product claims must be reported within 48 hours with photos and unboxing video

Intellectual Property

All designs, images, logos, product photos, and website content belong to Bharat Ethnix.
Unauthorized copying, resale, or reproduction is strictly prohibited.

Consultation & Designer Services

Consultation appointments are scheduled based on availability
Design suggestions are subject to designer discretion
Mood board or celebrity-inspired designs are interpreted creatively and not exact replicas